By accessing Scala Marketing and Services LLC website, you agree to comply with and be bound by these terms. All content is for general information and marketing purposes only. We reserve the right to modify services or site content without notice. Unauthorised use may give rise to a claim for damages. Links to third-party sites are provided for convenience and do not signify endorsement. Your use of this website and any dispute arising is subject to the laws of Texas, United States.

At Scala Marketing and Services LLC, we value your privacy. We collect basic information like your name, email, and business details when you contact us or use our services. We also gather non-personal data (like IP addresses and browsing behaviour) through cookies to improve your experience. Your information is never sold and is only shared with trusted partners when necessary to deliver our services. By using our website, you consent to this policy. For questions, contact us at info@scala-marketing.com

At Scala Marketing and Services LLC, all payments for digital marketing services are final. Due to the nature of our work, we do not offer refunds once a project has started or services have been delivered. However, if you believe there was an error or are dissatisfied, please contact us within 7 days of service delivery. We will review your case and, at our discretion, may offer a partial refund or service adjustment. For assistance, email us at info@scala-marketing.com.

At Scala Marketing and Services LLC, we understand that plans can change. You may cancel digital marketing services with at least 14 days’ written notice before the next billing cycle. Cancellations must be sent via email to info@scala-marketing.com. Services already rendered are non-refundable. If you cancel mid-project, you are responsible for payment for all completed work up to the cancellation date. We reserve the right to terminate services, if necessary, with appropriate notice.

At Scala Marketing and Services LLC, we aim to resolve any concerns quickly and fairly. If you have a dispute regarding our services, please contact us at info@scala-marketing.com within 14 days of the issue arising. We will review and respond within 7 business days. If we cannot resolve the dispute informally, it may be escalated to mediation or arbitration, as outlined in our Terms of Service. By using our website, you agree to follow this process before pursuing legal action.